“Netiquette” and Email Guidelines for the Online Classroom

Do I Have to Use my Manners Online?... Of course!

In the online classroom it is important for students to be able to communicate ethically and effectively with both their teacher and each other. Below are guidelines for both ethical communication, i.e. “netiquette”, and effective email.

“Netiquette”

• Plan ahead what you want to say (like writing a rough draft)
• Avoid sharing too much personal information (this is a “professional” setting)
• Use complete sentences and proper punctuation
• Avoid using abbreviations, slang and emoticons
• Do not use all capital letters for words – It is considered “YELLING”
• Keep your messages positive and school appropriate
• Honor other peoples’ time – get to the point
• Use spell check

Email/Messaging

• Put the topic of your message in the subject line – this will help people track communication
• Address the recipient by name (Use Mr. and Mrs. or Ms. For your teachers!) 
• Keep your message short but give details – including your name and the course title you are referring to
• Use words that are easy to understand
• Always put your name at the end of your message
• Don’t expect an answer right away – even though your message is delivered quickly, your recipient may not read it right away. HHSO teachers will respond to emails and Moodle messages within 3 days.